Book Your Adventure Here

If you have questions regarding trips, please contact us using this booking form:

Payment

As small businesses, we prefer if you can pay via eTransfer to Nathalie’s email.

If you want to pay by credit card, please use the link below. Please note a 3.1% fee is added to the trip price to cover credit card fees charged.

For any trip you attend with us, you will be required to sign our Release of Liability WAIVER. Please click on the link to open the PDF document and read it before your trip.

You can download it, print it, read and sign it then and email/mail it to us in advance or bring it to the trailhead on your trip date. We will have sets of waivers printed with us for everyone.

WAIVERS FOR MINORS / CHILDREN UNDER 19 YEARS

For minors or children under 19 years old, we require TWO documents signed:

• our Release of Liability WAIVER with signature of BOTH parents or ALL legal guardians.
• our Parent/Guardian Consent & Acknowledgement of Risk Form.

You can download and print each form, read and sign them then and email/mail them to us in advance or bring them to the trailhead on your trip date. We will have sets of Waivers and Acknowledgement of Risk Form printed with us for everyone.

Of note we may take picture and videos on our trips and will ask each participant to sign our Permission to use photos form.  

DEPOSIT

For trips of $400 and under, we require full payment at the time of registration.

For trips over $400, a deposit of 25% of the total price or private guiding fee is due at time of registration to confirm your spot and is NON-REFUNDABLE. The remaining amount is due 30 days prior to the trip departure date.

PAYMENT OPTIONS

We accept the following forms of payment:

We understand that sometimes things happen that make it impossible for you to attend the trip you’ve been looking forward to so here is our Cancellation and Refund policy: 

For Day trips or trips that last less than 1 day/24 hours:

• Cancellation requested more than 7 days/1 week prior to the trip departure time = full refund.

• Cancellation requested less than 7 days/1 week prior to the trip departure time = 50% refund. This unless you find a person willing to take your registration.
• Cancellation requested less 3 days/72 hrs prior to the trip departure time = no refunds given unless you find a person willing to take your registration.

For Multi-day trips or trips longer than 1 day/24 hours:

• Cancellation requested more than 28 days/4 weeks prior to the trip departure time = full refund.

• Cancellation requested less than 21 days/3 weeks prior to the trip departure time = 50% refund. This unless you find a person willing to take your registration.
• Cancellation requested less 7 days/168 hours prior to the trip departure time = no refunds given unless you find a person willing to take your registration.

•  No exceptions will be granted to our Cancellation policy.

We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Nat’s Adventure Travels will be fully refunded. Nat’s Adventure Travels CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.

Nat’s Adventure Travels reserves the option to modify trip itineraries at the discretion of your guide or tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.

We strongly encourage participants to purchase Travel Insurance, see below.

Once your booking is confirmed, we enter into financial obligations and cannot refund payments or release you from your contractual obligations except for conditions stated under “Cancellations”.

We therefore highly recommend buying cancellation insurance to cover your losses in case you cannot attend or have to interrupt your trip for any reason. Also, all participants need to have internationally accepted health insurance for all activities pertaining to the trip, including coverage for emergency rescue and evacuation. 

We recommend Tugo insurance as a provider: https://www.tugo.com/