Waivers and Policies

Your safety is our top priority. Our guides are certified by recognized organizations such as the ACMG – Association of Canadian Mountain Guides – and the IGA – Interpretive Guides Association – and have the required skills, knowledge and experience to ensure your safety and well-being throughout the trip. Before any trip with Nat’s Adventure Travels Ltd., it is required to fill and sign our

Release of Liability WAIVER with Medical Information Form.

Please click on the link provided to read it and do not hesitate to contact us if you have questions.

ONLINE WAIVER: Upon registration to any of our trip, you will receive a link to the online fillable version of our Release of Liability Waiver and Medical Information Form.

HARDCOPY: If you prefer, we can email you the PDF version, you can print, fill, sign and mail us back.  

WAIVER FOR MINORS / CHILDREN

For any minors or children under 18 in Alberta (under 19 in British-Columbia) participating in any trip with Nat’s Adventure Travels Ltd., a parent or guardian of minor will be required to fill and sign our

Release of Liability Waiver PARENT or GUARDIAN of MINORS with Medical Information Form.

Please click on the link provided to read it and do not hesitate to contact us if you have questions.

Same as for above, you will receive a link to the ONLINE version of this Release of Liability Waiver for PARENT or GUARDIAN of MINORS upon registration. And if you prefer signing a HARDCOPY, we can email you the PDF version, you can print, sign and mail us back.

DEPOSITS

Please read our Cancellation Policy below. We highly recommend purchasing a Trip Cancellation Insurance read below.

– Deposits are NON-REFUNDABLE.

– Deposits for trips of CAD 1,000 and under: we require full payment at the time of registration.

– Deposits for trips over CAD 1,000: we require 25% of the total price to confirm your spot at the time of registration.

– FULL payment is due 90 days prior to the trip departure date.

PAYMENT OPTIONS

We accept the following forms of payment:

We at Nat’s Adventure Travel want nothing more than you to join us on a trip. However, we understand emergencies do occur that may cause you to cancel your reservation. We highly recommend purchasing a Trip Cancellation Insurance to protect your investment.

Our cancellation policy is as follows: Deposits are NON-REFUNDABLE.

Trip length: 4 days or fewer

• Cancellation requested 91+ days prior to trip departure date = full refund.
• Cancellation requested 61-90 days prior to trip departure date = 50% refund.
• Cancellation requested 60 days or less prior to trip departure date = no refund.

Trip length: 5 days or more

• Cancellation requested 121+ days prior to trip departure date = full refund.
• Cancellation requested 61-120 days prior to trip departure date = 50% refund.
• Cancellation requested 60 days or less prior to trip departure date = no refund.

No exceptions will be granted to our Cancellation policy.

Nat’s Adventure Travels requires a minimum number of guests before confirming a departure. A trip is confirmed as soon as our minimum guest count is met. Please do not book any flights or travel before your trip is confirmed. 

Once Nat’s Adventure Travels confirms your booking, we guarantee your trip departure. We do however reserve the right to change guide, particular lodging or itinerary should unforeseen circumstances arise (guide illness, lodging or road closures etc..) forcing us to do so or should the safety of the group be compromised by weather or mountain conditions, participants fitness, group dynamics or other unforeseen incidents.

Nat’s Adventure Travels CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.

We strongly encourage participants to purchase Travel Insurance and Trip Cancellation Insurance, see below.

Once your booking is confirmed, we enter into financial obligations and cannot refund payments or release you from your contractual obligations except for conditions stated under “Cancellations”.

We therefore highly recommend buying Trip Cancellation Insurance or Travel Insurance to cover your losses in case you cannot attend or have to interrupt your trip for any reason. Also, all participants need to have internationally accepted health insurance for all activities pertaining to the trip, including coverage for emergency rescue and evacuation. 

We recommend Tugo insurance as a provider: https://www.tugo.com/