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Booking Information

Waivers

For any trip you attend with us, you will be required to sign our Release of Liability WAIVER. Please click on the link to open the PDF document and read it before your trip.

You can download it, print it, read and sign it then and email/mail it to us in advance or bring it to the trailhead on your trip date. We will have sets of waivers printed with us for everyone.

WAIVERS FOR MINORS / CHILDREN UNDER 19 YEARS

For minors or children under 19 years old, we require TWO documents signed:

You can download and print them, read and sign them then and email/mail them to us in advance or bring them to the trailhead on your trip date. We will have sets of Waivers and Acknowledgement of Risk Form printed with us for everyone.

Payment Information

DEPOSIT

For trips under $500, we require full payment at the time of registration.

For trips over $500, a deposit of 25% of the total price or private guiding fee is due at time of registration and is NON-REFUNDABLE. The remaining amount is due 45 days from trip departure date.

PAYMENT OPTIONS

We accept the following forms of payment:

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eTransfer

In Canada only, contact us for the email address.

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Cheques

Can be sent to our postal address in Canada, contact us for details. Only accepted if trip is booked for a minimum of 45 days before trip date. Final payments are due 30 days before trip date.

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International wire transfer to our bank account

 Contact us for details.

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PayPal

Cancellation Policy

We understand that sometimes things happen that make it impossible for you to attend the trip you’ve been looking forward to so here is our Cancellation and Refund policy:

Cancellation Policy for Day trips or trips that last less than 1 day/24 hours:

  • Cancellation requested more than 7 days/1 week prior to the trip departure time = full refund.
  • Cancellation requested less than 7 days/1 week prior to the trip departure time = 50% refund. This unless you find a person willing to take your registration.
  • Cancellation requested less 3 days/72 hrs prior to the trip departure time = no refunds given unless you find a person willing to take your registration.

No exceptions will be granted to our Cancellation policy.

We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to Nat’s Adventure Travels will be fully refunded. Nat’s Adventure Travels CANNOT be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or tour cancellations.

Nat’s Adventure Travels reserves the option to modify trip itineraries at the discretion of your guide or tour director as necessary due to weather, conditions, illness, injury, group dynamics, safety, or other unforeseen incidents.

We strongly encourage participants to purchase Travel Insurance.

Travel Insurance

Once your booking is confirmed, we enter into financial obligations and cannot refund payments or release you from your contractual obligations except for conditions stated under “Cancellations”.

We therefore highly recommend buying cancellation insurance to cover your losses in case you cannot attend or have to interrupt your trip for any reason. Also, all participants need to have internationally accepted health insurance for all activities pertaining to the trip, including coverage for emergency rescue and evacuation. 

Don’t hesitate to ask us and we can refer you to a travel insurance provider offering adventure travel insurance.

Call Us

(403) 971-7214
Available 8am – 5pm PST

You can also give us a call and we would be happy to answer your questions over the phone. Please leave a voicemail if we missed you, thank you.

Office

12345 Divi St. #1000
Alberta, CA
Open 8am – 5pm PST

We are a home based business and thus do not have a storefront. We are located in Alberta in Canada and operate in Western Canada as well as in Europe and worldwide.

Book Your Adventure Here!